Report Abuse at Zombiv

Anyone can report

If you appear in a Zombiv creation without permission, or you see other abuse, email support@zombiv.com. You do not need to register or sign in. Use the subject “Zombiv abuse report”. Registered users can also use account support.

What to include

• The creation URL or task reference, if available. A link to the shared post can also help.
• A short description of the issue: unauthorized likeness use, suspected minor, public figure, political impersonation, sexual content, harassment/humiliation, fraud/scam or another policy violation.
• Your relationship to the issue (the depicted person, their authorized representative or another reporter).
• Relevant screenshots or context that you can lawfully share, and an email address for follow-up.
• Any deletion or access-removal request. An order reference helps with a related payment issue.

Do not send passwords, API keys, full payment-card details or unnecessary private photos. We may request limited additional evidence to verify a likeness or ownership claim. Do not send identity documents unless support explains a necessary, appropriate way to provide them.

How a report is handled

Support reviews the report and available creation, consent and review records. We may ask for missing details or verification, assess the claim against our Acceptable Use Policy, and inform you of the action we can take. A report does not automatically prove a violation, and an upload checkbox does not by itself disprove one.

Depending on the evidence, we can hold or refuse a pending creation, close delivery, remove access to a stored result, schedule deletion of stored photos/videos, or investigate account restrictions. Deleting an active creation prevents a late output from being delivered. Eligible task Credit returns and cash refund requests are handled separately under our Refund Policy.

Removal from Zombiv does not remove copies already downloaded, shared elsewhere or retained by a provider. We can review provider-related requests, but cannot promise deletion of every external copy. Limited financial, consent and security records may remain where needed for bookkeeping, disputes or abuse prevention. See Privacy.

There is no guaranteed response or completion time. Include enough information for us to locate the material; we cannot identify a private creation from a vague description alone.

Related policies

Terms · Privacy · Acceptable Use · Safety & Consent · Report Abuse · Refund Policy · Pricing · Support